Our team develops & offers affordable, high quality customized & off-the-shelf solutions (products and services) to our clients by adding value to their ICT investment through market driven research and innovation in such fields as Financial Accounting, Human Resource Management, Sage Fixed Assets Management,EFRIS Integration, Project Tracking and Monitoring and Electronic Queue Management Systems.
OUR SKILLS AND EXPERTISE
Below are the Frequently Asked Questions (FAQ)
1. General Questions
VasTech Uganda Ltd is an ICT company incorporated in Uganda, owned and managed by Ugandans. We have custom built products and offer numerous ICT services that meet the unique, day-to-day needs of Ugandan organisations.
We also aim to help organisations and companies transform their businesses and create lasting value on their investments. You can navigate to our about page to learn more about us.
Our products cover all sectors ranging from education and finance to asset management and people management. You can visit our products page to see our full range of products.
We also deliver expert IT services to our customers, supported by a network of developers and a dedicated support team. The result is a first class service, a rapid response to any request and around the clock dependability.
Our full address is;
P.O Box 152668 Kampala, Uganda
Plot 1164, Block 16 Kabusu Road
Kabusu Road near TaskFarm
You can use this map to easily locate our offices.
2. Pre-Sale Questions
With each purchase of any of our product, we offer training for one system user at no cost. We also run promotions from time to time. All promotions are announced on our official blog and social media accounts (links on bottom and top of page)
Each of our software has different modules; some you may need, others you may not. The price is determined after conducting a thorough requirement and needs analysis.
If you need a price quote, please use the request quote form to tell us more about your company and needs so we can provide you with a quote.
Yes you can, we understand demos are important and give you an opportunity to see what our product or service can do for you and your organisation. Please use the contact us form to request a demo.
3. After Purchase Questions (Support)
We have a dedicated support team who are always available to assist you. You can reach our team through; Phone – +256 414 267913 or Email – support@vastech.co.ug . Alternatively, you can submit a support ticket on our support forum.
Please use our contact page to send us an email. You can also call us on any of our phone numbers listed or visit our offices. We are always happy to assist you.
Vastech Product licenses are usually renewed annually. Our Corporate Relationship Manager will stay in touch with you and will always notify you when your license is about to expire.
Pre-Sale Questions
Pre-Sale Questions
Are you interested in any of our products or services but you’re not sure if it’s got all the features you need? Send us an email through the contact form in our contact page, we will answer as soon as possible.
Help & Support
Help & Support
Do you need help related to any of our products or services? We have a dedicated team ready to help. Create an account on our support forum for free!
Request Quote
Request Quote
Need to have a better idea about the cost of any of our product or service? Fill in the Request Quote form and we will provide you with a quote.
